Support

Stuck on something? Check the FAQ below. Have feedback or a feature idea? Leave it in an App Store review — that's where we listen.

How is my PTO calculated?

PooTO adds up the breaks you bank during your work hours and presents the total as paid time off. Every 8 hours of banked breaks equals 1 full PTO day. It's the time your employer was already paying for — now with a scoreboard.

I took a break outside my work hours. Does it count?

It's logged in your break history, but it doesn't earn PTO and doesn't affect your streak. Edit your work schedule any time in Settings if your hours change.

How do streaks work?

Bank at least one in-hours break on a workday to keep the streak going, and days off don't break it. Taking today off? Open the streak card on the Home screen and mark today as a leave day. Leave days can only be marked for today — no backdating, no pre-scheduling — that's what keeps a streak honest.

How do I add the home-screen widget?

On Android, long-press your home screen, choose Widgets, and add the PooTO widget. On iOS, long-press your home screen, tap +, and add the PooTO widget. Open the app once after installing so the widget can read your totals.

Can I export or back up my data?

Yes — Settings → Export shares your break log as a CSV file. Achievements and settings live only on the device, so keep that CSV somewhere safe if your history matters to you.

How do I delete everything?

Settings → Reset erases all records and progress on the device. Uninstalling the app removes everything, including your preferences. There is no server copy — once it's gone, it's gone.

The timer was running and the app closed. Did I lose my break?

No. An in-progress break is kept and resumes when you reopen the app, so you can stop and bank it as usual.

Still stuck?

Leave an App Store review describing what happened, including your device model (please don't include personal information), and we'll respond there.